•  Know the username and password you use to access each biller’s website. If you forgot your login information, visit the biller’s website to reset your password.
• Be sure to know your account number and payment address for each biller. This information can be obtained from a most recent statement or eBill or the biller’s website.
• Some billers may require a one-time code or challenge question to complete setup. Visit the biller’s website to verify your email address and mobile number are current in their system and update your challenge question answer(s), if necessary.
• As each biller has a different billing cycle, some eBills may not be available until your next statement cycles. 

When scheduling payments, you will be presented with two dates: the payment Send Date (the date you wish for the payment to be sent) and the Estimated Delivery Date (the date your payee is expected to receive the payment). The Estimated Delivery Date displayed is dependent upon the Send Date you select and the method by which the payee receives payments, by check or electronically. 

Electronic payments will be deducted from your account on the Send Date. Funds must be available by 3:00 PM CST on the Send Date for the payment to be sent. 

Check payments will be mailed to your payee on the Send Date and the payment will be deducted from your account when the payee cashes or deposits the check. As a reminder, we can't control the postal service. Please allow 7-10 business days for your check to be delivered. 

Yes, Paymentus has continually added companies to their electronic payment to ensure faster delivery. A sample email looks like this: